Susie is personable and professional. The quality of her work is exceptional and she has been instrumental in my company’s selection of Hyatt Hotels time after time.

I have had the pleasure of working with Susie since 2008. She is the consummate professional and a fantastic representation of not only the hospitality industry, but Hyatt hotels. During my years working with Susie, she not only was personable, she remembered all of my important details and requests, and made a constant effort to make me feel lie her only customer. I would not only recommend Susie for employment for any company, but look forward to working with her for many many years to come! I am sincerely thankful to hold this relationship and give her my highest marks!

Susie is the main reason why our organization is such a strong proponent of Hyatt properties. She has over the years not only helped lead us to the best properties to fit the needs of our meetings, but has stepped in to advocate for us in advance of contract negotiations as well as when problems would arise during or post meetings. It’s a rare treat when the people you do business with actually become friends and personal advocates for your organization, Susie is one of those rare instances.